Welfare Rights and Money Advice

The Welfare Rights and Money Advice team provides benefits advice and money advice to front line Health and Social Care Partnership (HSCP) social work staff so they can support their service users. We also provide direct support to HSCP service users in more complex cases. 

The Welfare Rights and Money Advice team also provides:

• representation for any residents of Glasgow at Social Security Appeal Tribunals
• a comprehensive income maximisation service for home care and day care service users
• information and training to council staff and voluntary organisations within the city of Glasgow across a variety of different benefit and debt topics.

The team also participates in working groups and forums to address the issues arising from welfare reform work in partnership with housing associations in Glasgow to prevent the eviction of vulnerable people within the city.

Welfare Rights Officers are based in local social work offices and in a central unit that provides training, tribunal representation. If you already get advice and support from social work office then you should contact your local social work office and ask for advice.

If you don't get a service from social work but require benefit or debt advice then you need to contact the  Glasgow Advice and Information Network (GAIN).

How do I get welfare rights officer to help me with an appeal against a benefit decision?

If you are a Glasgow resident then you can be represented by one of our Welfare Rights Officers. If you have not already indicated on your appeal letter or SSCS1 form that you are to be represented by the City Council Welfare Rights team, you will need to contact us 0141 287 8732 and we can advise how to arrange this. 

More information on how to challenge decisions.