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Staff news

6 September - Could you be the next star of our screens? Tell us what Glasgow means to you

With the city celebrating its 850th birthday next year - we are asking you to help us mark this milestone in the city's history and share with us what Glasgow means to you.

Multiple TV screens

Everyone with a connection to the city whether as a staff member serving our citizens or working and also living here, is invited to share memories, stories, ambitions for the future, work related or not!

We are keen to tell stories of the things that unite us as a workforce, but also highlight the diversity in our organisation, that is also reflective of our city.

Working with partners we are delivering  a citywide programme throughout 2025 that celebrates and reflects on our recent past, our present and future.

So whether you have more years' service than you care to mention or have recently joined the Glasgow family we want to hear from you!

We will be looking to shine a light on our staff, share your stories, quotes and show photos across various corporate channels throughout the year - including our screensavers, TV screens in depots and our staff website.

So, get involved and share your moment at staffnews@glasgow.gov.uk Before Friday 27 September 2024

For example:

  • What is your best memory of Glasgow?
  • Is there a location in Glasgow that holds a special place in your heart and why?
  • How do you think the city has changed over the past 50 years since our last birthday milestone celebration?
  • How has working for the council changed over the years?
  • What makes Glasgow the place you call home?
  • Do you have a workplace tale to tell?
  • Looking ahead what are your aspirations for our city for the next fifty years?
  • What makes you proud to be a Glaswegian?
  • What makes you proud to work for the Glasgow family?

Susanne Miller, Chief Executive said: "Marking the city's 850th birthday is an opportunity that goes beyond celebrations and commemorations. It acknowledges the contributions of generations who have shaped the city, gives a platform to grow a shared sense of belonging and for us invites staff to guide our future."

The calendar of signature events and community-based activities will be launched this month and aims to provide a range of different activities for people to get involved in.  Programme and more information available at Glasgow 850 - Glasgow City Council (gosshosted.com)

6 September - Do you know a young person in Glasgow aged 10 to 26 years - who maybe needs some support?

Young person on the phone

Glasgow City HSCP funds mental health provision that is quickly and easily accessible to a range of young people dependent on their needs.

To help support our young people in Glasgow please share the following key services with your friends and family - so that they know where to signpost them to for free mental health support.

1.    Age 10 to 15 - can self-refer online

Kooth is an evidence based, clinically moderated, 24/7 online peer to peer Mental Health Community, commissioned by Glasgow City Council Education Services in 2022. It is freely available to young people aged 10 to 15 years with a Glasgow postcode. The contract has been renewed by our HSCP until March 2025.

Young people can access Kooth support services 24/7. In addition to chatting with qualified counsellors through the text-based service, they can message the team any time, join fully moderated support forums, read the online magazine, and utilise other self-help tools. Kooth supports young people with anything they are going through, including body image, self-esteem, bereavement, academic pressures, suicidal thoughts, friendships, bullying, low mood and anxiety.

2.    Age 16 to 23 - can self-refer online

Togetherall is an evidence based, clinically moderated, 24/7 online peer to peer Mental Health Community, commissioned by Glasgow City Council Education Services in April 2020. It is freely available to young people aged 16 to 23 years with a Glasgow postcode. The contract has been renewed by our HSCP until March 2025.

Togetherall can be used for anyone experiencing concerns with their mental health, low level anxiety and depression, common life stressors or anyone who would like to gain 24/7 community and professional support online to help enhance their own wellbeing.

3.    Age 16-25* - professional referral only by telephone/face to face

(*26 if care experienced. There is an additional pathway for 14 to 15 year olds via CAMHS, Glasgow City Youth Health Service and Social Work only.)

Young People's Compassionate Distress Response Service (CDRS) is an alternative, non-medical response for young people experiencing acute emotional distress. Following referral via a range of pathways including GP practices, CAMHS, Youth Health Service, Social Work and Education, young people are called by a Distress Response Worker within 24 hours. They receive compassionate listening and distress alleviation, and follow-up for up to 4 weeks.

For more information, to view a short film CDRS | Glasgow Association for Mental Health (gamh.org.uk)

To make a referral, call 0141 406 0899 Mon-Fri 9am-5pm. Please note that  NHS 24 mental health services are available to everyone in Scotland, of all ages. The services offered include listening, offering advice, and guiding to further help if required.

6 September - Don't forget time is running out

All council family staff are reminded that they need to take our 2024 Information Security and Data Protection Course as soon as possible - if not already done so.

Hourglass sitting on a laptop

The course must be taken by us all each year to comply with core policies and make sure that we all understand our role and responsibilities when handling information - to help protect our buildings, staff, data and citizens. 

Uptake of the course is being monitored across the whole council family.

Taking the course

Online

  • The quickest and easiest way to take this course is on GOLD here as it is accessible from any device with an internet connection.
  • For example, you can login using your own device at home, to take the course, at a time that is convenient to suit your own personal circumstances.
  • You just need your 8 digit SAP number and your GOLD login password.
  • Visit Connect for support and guidance on using GOLD and information on passwords.

Hardcopy version

  • However, if you are unable to access GOLD your manager can supply you with an alternative format of this course and record that you have taken it - using the information on our #Safe Glasgow pages on Connect.

More details at:

 

6 September - Customers are always at the heart of everything: City Building awarded Customer Service Excellence Accreditation

City Building undertakes nearly half a million repairs annually and strive to deliver cost effectiveness working in collaboration with the council and Wheatley Housing Group.

Their award, which is independently externally assessed is aimed at bringing a professional, high level of customer service concept into their delivery - through a unique professional tool which puts our customers at the core of what we do.

Left to right - Marc McMahon (Electrician) Stephanie Wright  (Painter and Decorator) Kieran McKenna (Electrician)

There are 57 criteria points within the assessment with an expectation of efficient, effective, excellent, equitable and empowering customer service - with the customer always and everywhere at the heart of service provision.    City Building is fully compliant with 43 of the criteria and awarded compliance plus for the other 14.

As a driver for continuous improvement the Compliance Plus criteria relates to customer communication, skills improvement, and overall service delivery.

Craig Stevenson, Divisional Director Operations said: "There is an emphasis placed on developing customer insight, understanding our customer's experiences alongside a robust measurement of service satisfaction and I am incredibly proud of our workforce in achieving this accolade."

6 September - Celebrating our Frontline Staff - NRS Awards

On Friday 28 June Neighbourhoods Regeneration Sustainability (NRS) were thrilled to host the first Frontline Staff Awards - to celebrate the fantastic achievements of cleansing staff who have recently completed training courses and gained additional qualifications.

Group of NRS frontline staff

George Gillespie Executive Director, NRS opened the event, in the City Chamber's Satinwood Suite, with warm words praising the commitment and achievement of all the staff who had earned their accreditation. Joined by Councillor Ruairi Kelly, the Convenor for Neighbourhood Services and Assets and Councillor Allan Casey, Convenor for Workforce and Homelessness and Addiction Services - certificates were presented to over 40 members of cleansing staff. 

On the day staff were all able to catch up over a cuppa before short speeches were delivered by the course training providers - Albion Environmental and the Road Haulage Association.

Jordan Andros, a team member from Gartcraig Depot said: "It was really great to attend this event to recognise my new qualification. I was really proud to be able to bring my wife Heather with me on the day to show her our City Chambers and it was great to meet our Executive Director. I'm now very keen to take other courses in the future as part of my own personal development."

George Gillespie praised the staff stating: "This was a great staff engagement event that brought people from across our depots together and once again reinforced the fact that our staff are our most valuable asset. I'm really proud of our workforce and our staff have shown great commitment and pride in developing and expanding their skillset which will greatly benefit not only our Service but our citizens too. It is a great achievement for everyone involved and we hope colleagues will continue to develop themselves and participate in future training programmes."

6 September - Home Carer Competes at Hyrox World Championships

Fitness fanatic and home carer at Glasgow Health and Social Care Partnership, Lesley Butler recently travelled to Nice, France to participate in the 'Hyrox World Championships'. The competition is a fitness race for elite athletes comprising of eight exercise stations interspersed with 1km runs.

Lesley Butler (left) with competition partner Ashley Jones (right).

Lesley said "I train at Elation gym in Parkhouse and a few of us from the gym qualified for the World Championship back in March, so we travelled out to Nice together representing Scotland. Out of the 200,000 people that enter, only 2% qualify so that in itself is a massive achievement.

"The World Championships were held in June and I competed alongside my gym partner Ashley Jones. The circuit was similar to the one in the qualifier circuit but with heavier weights at the exercise stations. We were delighted to complete the course in 1 hour and 13 minutes. Although we didn't win it was a very respectable time and we are both proud of our performance."

"My service users were blown away by it all, they loved the build up to the championships and their support meant the world. I had one service user who would say, 'There's my champion!' every time I visited him, and I received numerous good luck cards which was lovely.

"My aim now is to compete again in the World Championship next year and hopefully get an even better time. I'm already training for the qualifier and because I work split shifts it means I can train around my job which is great."

6 September - Added security for customer card payments

Payment card fraud is an increasing problem for the council and our citizens. In response to this, the council made the commitment to meet the Payment Card Industry Data Security Standard (PCI-DSS) to help protect our customers who make financial payments to us. A project team in Financial Services, led by Eileen Watt (Project Manager), worked in partnership with key stakeholders, Service areas and teams across the council family and, following a rigorous assessment process by external assessors, in March this year the council was awarded the PCI-DSS compliance standard.

Left to Right - Claire McArthur, Jamie Usher, Caroline Foulkes, Eileen Watt

Nigel Rooke, Head of FS Governance and Change, Financial Services, said: "It is a great achievement to be the first Scottish Local Authority to gain this compliance standard - offering more security to citizens who make payments to us. Achieving this has been a result of a lot of hard work and effort by all the teams involved and partnership working across the council family and with our external partners. I would like to take this opportunity to thank all those involved."

"As a council we handle payments from citizens and businesses for our services in a number of different ways and increasingly online and over the phone by debit and credit cards - with over one million card transactions per year."

"The standard outlines a set of information security requirements to protect cardholders' data against misuse of their personal information and help reduce payment card fraud - and ensures we have control measures in place, and we are working from secure network systems with the use of encrypted data transmission."

"In line with PCI DSS compliance, we use encrypted chip and pin machines for all face-to-face payments and a fully PCI compliant system for our online and telephone payments providing more security for the card holder." 

How you can help keep our customer's data secure to help prevent fraud:

  • If you find a credit, debit, or payment card at a council location, to comply with regulations and to prevent unauthorised access, it should be immediately destroyed using the dedicated card shredder at the payment location on site.
  • Lost bags/wallets/purses should be treated as lost property and there is no requirement to remove and destroy any credit cards that may be found in them.
  • To protect a cardholder's data, you must never listen to, write down or store the 16-digit card number, security code or expiry date in any format - this includes by email or over the phone.
  • Never discuss a cardholder's details with anyone.

More information

If you are involved in handling card payments, payment data or using systems to process payments you must read and be familiar with our Cardholder Data Policy and Guidance

You should also complete our Information Security and Data Protection course for 2024 which has been developed to help you understand your role and responsibilities when handling information - to help protect our buildings, staff, data and citizens. The easiest and quickest way to take this course is on GOLD here - it can be accessed from any device at any time. A paper format of the course is also available.

July

3 July - Our new city 850th birthday brand

Last month we revealed the new brand behind our plans to mark the city's 850th birthday, in 2025.

Glasgow 850 logo

The four core icons used with the brand use recognisable symbols synonymous with Glasgow's story. More symbols will be developed to highlight the wide-ranging achievements of the city and its people, with a special focus on the past fifty years and a strong emphasis on its future ambitions.

Developed to complement the city's distinctive and popular People Make Glasgow look, the new brand brings plans for a yearlong programme of activities for Glasgow 850 together under one strong visual identity.

Throughout 2025 Glasgow will mark its 850th birthday by delivering, with partners, a, citywide programme that celebrates and reflects on our recent past, our present and future.

The calendar of signature events and community-based activities is being curated to let those with a connection to Glasgow, at home and abroad, get involved to tell their stories, honouring our rich heritage, reflecting on transformational growth, and inspiring ambitious change for the city's next fifty years.

The brand, which is based on the idea of badges, will be free to use and made available to businesses, and community groups, to help them show support for Glasgow 850 and get involved. It has been developed in a way that the icons around the core Glasgow 850 image could be changed and customised to make it more personal to groups and individuals with an affinity to the city.

Designed by Glasgow-based firm Tangent, the idea came from thinking about how people have and continue to use physical badges to visually represent who they are - reflecting passions, achievements and allegiances.

In today's digital first age, people will be offered different digital 'badge' icons to use, each representing something the city can be proud of and a way to curate their own icons, with meaningful and relevant symbols. This allows everyone mark this milestone and show the world what Glasgow means to them, personally.

Susanne Miller, Chief Executive said: "Marking the city's 850th birthday is an opportunity that goes beyond celebrations and commemorations. It acknowledges the contributions of generations who have shaped the city, gives a platform to grow a shared sense of belonging and invites people to guide our future.

"This new Glasgow850 brand is an imaginative and inclusive way for people to take part and express what Glasgow means to them and helping them to tell their story."

The main programme for Glasgow 850, starting January 2025 will be launched in September this year.

Full story at City Unveils New Birthday Brand to Mark 850th Year - Glasgow City Council (gosshosted.com)

More details at Glasgow 850 - Glasgow City Council (gosshosted.com)

 

3 July - Programme for George Square project confirmed

Last month at committee, an update on the programme for the George Square project was given - with confirmation that work will begin on-site in January 2025, with the main work to begin next April.

George Square redesign

The first phase of this work will be the creation of a site compound and hoarding of George Square in January 2025, once the Christmas 2024 decorations come down.  Between January - March 2025, 11 bronze statues will be removed and transported to an adequate storage facility.

The statues will be conserved and restored between July 2025 - July 2027, before being returned to their new location on the completed Square from July 2027 onwards.

The public realm works on George Square and surrounding Avenues will start in April 2025, with phased completion up to April 2027 (with George Square delivered by August 2026).

The works in George Square will deliver high-quality stone throughout the Square; informal 'play' areas for children in sensory gardens in the eastern areas; a water feature; a raised lawn platform; bespoke sheltered seating; and feature lighting. 

In terms of the new design for George Square, the design for the eastern part of the Square responds to its institutional character and the formality of the City Chambers and of the Cenotaph; and a further raised green area will be created in front of the Cenotaph.  The western, non-institutional part of the Square will feature an area for cafes to spill out, as well as a generous paved area for events, including a water feature.

The final design of George Square - now ready to progress to public procurement - was informed by significant public engagement and stakeholder consultation in 2022 and 2023.  The next phase of activity in the George square project will be the preparation of tender documents for the various contracts required to deliver the works.

The George Square works are being delivered alongside those for the surrounding Avenues over two phases.

George Gillespie, Executive Director of Neighbourhoods, Regeneration and Sustainability said: "The confirmation of the timetable of works for the George Square project is clearly a significant stage in what will be a transformational scheme for Glasgow's foremost civic space.  A great deal of consultation led to the final design for the Square and reflects the ambition to build a space that respects the place the Square holds in our history and meets the future needs of the city and its visitors."

Read the story in full at Programme for George Square project confirmed - Glasgow City Council (gosshosted.com)

More information on the Avenues programme  

 

3 July - Visit Glasgow: our new city tourism brand

You make Glasgow campaign poster

Last month our People Make Glasgow website and social media channels changed their name to Visit Glasgow to make it easier for visitors to search for and find the information they need to plan their trip.

You will still see People Make Glasgow displayed proudly in the city, welcoming tourists once they arrive and promoting activities to audiences within the city.

This summer Glasgow Life are enhancing People Make Glasgow with a You Make Glasgow campaign!

You may have spotted the posters around the city, on the underground and at train stations, thanking the people of Glasgow for helping us to be voted the Friendliest City in the World by Time Out. The posters include a cheeky nod to the iconic traffic cone that sits on top of the Duke of Wellington statue in front of GoMA - a symbol of the Glaswegian spirit and one of the reasons Banksy gave for choosing the city for his record-breaking solo show last year.

Go to www.visitglasgow.com  to find out more.

 

3 July - Shining a light on the wonderful work across the city: Glasgow's first Local Employability Partnership event

On Tuesday 18 June Glasgow's Local Employability Partnership (LEP) hosted the 'Shaping Employability Together' event at University of Strathclyde's Technology and Innovation Centre. The conference was attended by 300 guests representing employability service providers, the public sector and the third sector.

Employability Team

The event was co-hosted by Frankie Barrett, Group Manager - Employability, from Glasgow City Council's Economic Development team, and Pauline Gordon, Partnership and Engagement Manager, Glasgow Council for the Voluntary Sector and LEP Board Member. The aim of the event was to shine a light on the wonderful employability work that is being done in the city and showcase the impact that employability services have in improving the health, wellbeing and opportunities for participants.

The event included a fantastic performance from the Riverbank Primary School choir and keynote speakers giving an overview of the journey so far, including the launch of the new brand for the LEP, 'Glasgow Futures - an inclusive and positive identity with people at its very heart.' It also included an overview of the Service Design process, which has been led by our own Centre for Civic Innovation team alongside an update on the progress of the Working Together for a Fairer Glasgow Quality Standard.

Speaker at Employability Event

On the day participants were able to get involved with interactive workshops and take part in engaging panel sessions on improving the employability system in Glasgow - one that puts people at the centre, is accessible to all, and is more joined-up. Post event feedback has been incredibly positive:

  •  "The overall event was very positive. Fantastic to see that we are all working together to ensure that Glasgow is a fairer City."
  •  "The range of people there, all working together for a shared outcome. There was a real buzz and enthusiasm to make it work."

Frankie Barrett, Group Manager - Employability, Economic Development Team said: "This was the first time that Glasgow's Local Employability Partnership has hosted such an event and it has been fantastic to receive such positive feedback. The LEP plays a crucial role providing direction and support to address the challenges people and families face through unemployment, being in low paid work or living in jobless households, and events like this play a big part in helping us to communicate with our partners across the city to achieve this."

More information on LEP at Employability Support - Glasgow City Council (gosshosted.com)

 

3 July - Staff offer: join Glasgow Club today and you and your wallet will feel better!

Glasgow Club Staff offer banner

FitClub is Glasgow Life's most popular Glasgow Club membership plan. Including unlimited use of ALL their gyms, fitness classes (in-club and online) and swimming pools across the city - so you're never far from your next workout.

Sign up today at http://myglasgow.club/gccstaf

Staff discount

FitClub normally costs £29 per month, however, a special rate for Glasgow City Council staff means it's now available for just £10 each month. The discount can be applied to your existing membership if you already have one.

Read our FAQs (PDF) [97KB] for more detailed information and appy at  http://myglasgow.club/gccstaf

 

3 July - Congratulations Elizabeth for your outstanding contribution to catering

ASSIST logo

ASSIST Facilities Management (FM) is the leading professional body for those who deliver FM Services throughout Scotland's 32 local authorities. The ASSIST FM National Awards celebrate individuals and teams who continue to make a real difference in the delivery of these services.

Congratulations to Elizabeth Boyle, Catering and FM, Financial Services - winner of the Outstanding Contribution to Catering Award 2024.

Image of Elizabeth Boyle with award

Elizabeth won the Award for being a standout employee and a role model for delivering outstanding service to her community and for the council. With over 27 years' service, Elizabeth has risen to Catering Manager at Govan Campus, which is one of Glasgow's busiest and oversees the production of over 900 meals daily, catering for two primary schools, a nursery and three additional units.

Her exceptional leadership, which includes managing 22 staff members, has been instrumental in maintaining high standards and boosting staff morale.

As part of an award submission letter, Brian Tracey. Head Teacher at St Saviour's Primary School (Govan) said: "Betty has been an ever-positive presence who is more than willing to go the extra mile to help both staff and pupils. A campus with three establishments all with differing requirements is not an easy shift but Betty always manages to respond to different situations. Her flexible, calm manner and approachable personality means she never gives the impression things are a hinderance to her. Betty and her team know all the children and take a keen interest in them, and this is much appreciated by myself and my staff."

Last year the council successfully received "A Food For Life" Bronze Award and Elizabeth played a crucial role in the application process working in partnership with the project team to develop new menu items and promoting healthier food choices for Glasgow's children.

Stephen Sawers, Head of FM, Financial Services said: "Elizabeth is a natural 'people' person and over her long career has coached and mentored a number of staff into successful promoted positions. She is a local champion for all things catering and happily assists colleagues and managers with her extensive knowledge.

"Despite some of the challenges we face as a council, Elizabeth is a role model for any catering assistant in overcoming challenges and delivering an outstanding service for her local community and the city as a whole. This is an exceptional achievement. Elizabeth should feel immensely proud, and it is testament to all her hard work, commitment and dedication throughout her career."

Elizabeth Boyle pictured with Peter Elflain from McCain Foodservice who sponsored the Awards.

 

3 July - Welcome to our 2024 summer interns

We extend a very warm welcome to our 2024 summer interns who started their 12-week programme on 10 June.

GCC Summer Interns 2024
 

Over the next three months our interns will work on their assigned projects across various Services and teams. These include areas such as NRS and allotment site plot mapping, Economic Development - service design and comms, our corporate Legal department and Education Services as a business analyst.  We wish them all the best in these new roles and welcome them to the council for the duration of their internship.

June

18 June - Find out how you can vote

On Thursday 4 July 2024, a UK Parliament general election (the 'general election') will take place. This booklet for voters explains:

  • How to register to vote 
  • Which elections require photo ID 
  • Which forms of ID will be accepted
  • How to apply for a Voter Authority Certificate
  • What to expect at the polling station
  • Other ways to vote

If you have any questions or would like to find out more, go to the Electoral Commission website, or call their helpline on 0800 328 0280

6 June - Message from Susanne Millar, Chief Executive - Join us and become part of the election team

Updated 7 June 2024-  Thank you for your interest but due to an overwhelming amount of interest we are no longer taking applications.

6 June - Get ready to vote - support and advice

The next UK Parliament General Election has been called for Thursday 4 July 2024.

Register to vote

Are you registered to vote?

  • If you've never registered before, have moved house, or changed your name - it only takes five minutes to register to vote online.
  • You will need your National Insurance number.
  • Register online here.
  • You must register to vote in this General Election before midnight, 18 June 2024 deadline.

Voting in person at a General Election - you now need photo ID

  • To vote in person on the day you will now need to show photo ID - so don't forget to bring an accepted form of ID to the polling station.
  • Find out what forms of ID are accepted here.
  • Anyone who does not have one of the accepted forms of ID will be able to apply for free ID online (known as Voter Authority Certificate) or by completing a paper form.
  • You can still use your photo ID if it's out of date, as long as it looks like you.
  • Deadline for applying for a Voter Authority Certificate 5pm, 26 June 2024
  • Voter ID is not needed for Scottish Parliamentary or local elections.

Sign up for a postal vote online

  • For a UK Parliament General Election, you can apply to vote online  through GOV.uk
  • You must be registered to vote in the UK before you can apply.
  • You will need:
    • the address where you are registered to vote
    • your National Insurance number or other identity documents, for example a passport
    • the specific date of the election - if you only want a one-off postal vote
    • to upload a photo of your handwritten signature in black ink on plain white paper.
  • If you cannot apply online, download and fill in a postal vote application form. Send this to your local Electoral Registration Office
  • The deadline to apply for a postal vote in the General Election is 5pm on Wednesday 19 June.
  • However, if you are going on holiday at the end of June we advise applying for a postal vote earlier, and before 5pm 7 June - Provided you are a registered elector and not a new applicant this will ensure you receive your postal ballot pack around 20 June, to vote and return for counting.

Pre-election period - staff

Last week, all staff will have received information on email, or direct from their manager, on the rules that apply for staff in the run up to the General Election - in our pre-election guidance. Please read it carefully. 

All information at Elections and Voting - Glasgow City Council 

 

6 June - What is saving the same energy as watching 22,000 hours of TV?

The Print and Mail Project, led by Financial Services (FS) focuses on how we deliver our print and mail services across the council - to help reduce our energy consumption, carbon footprint and save time and money in the process.

Think before you print campaign banner

There are many ways we can change our printing habits to help benefit our organisation and the environment. Small changes can collectively have a big impact and help to reduce costs or improve how we work.

So, what is saving the same energy as watching 22,000 hours of TV?

Customer and Business Services, in Financial Services, worked in partnership with Education Services to move primary school placing requests online - previously this was done by completing paper forms. This change has improved the customer journey by providing a more efficient and convenient service. It has reduced paper usage, freed up staff time to complete other tasks, and also contributes to reducing our carbon footprint and protecting the environment.

Linda Rae, Operational Delivery Manager said: "Parents/carers who were making a primary school placing request either had to be sent the form in the post or they had to visit the school to collect a paper copy - meaning large amounts of paper were being printed. Replacing this paper-based process with an online placing request form has not only made it simpler, quicker and more convenient for parents/carers, but it has also resulted in a 90% reduction in our paper usage. This is a saving of nearly 10,000 sheets of A4 paper per annum.

"The parent/carer also benefit from the online system sending automated responses meaning they get immediate confirmation we have received their application form. It also provides our team time to focus on other tasks." 

This change is a great example of how a small change can benefit staff, improve the customer experience and the council's carbon footprint at the same time.

Answer

10,000 sheets of paperis equivalent to 60 kg of CO2 and has the same carbon footprint as watching 22,000 hours of TV.

Read our other case studies to find out:

  • How are we saving the same energy as charging 12,000 smart phones?
  • How many cups of tea is Behind the Kettle saving from being made?
  • iPads are saving the same emissions as sending how many selfies?

Nigel Rooke (Project Sponsor),Head of FS Governance and Change, said: "Over the last few years, it's been rewarding to see a significant reduction in paper use amongst our staff through innovative and creative projects that help change behaviours. In 2020, our paper consumption exceeded 66 million sheets, however by 2023, it's decreased to 47.5 million sheets."

"We all have a role to play and by creatively working together we can Make Glasgow Greener - and strive for carbon neutrality by 2030. Printing comes with a price tag, and paper impacts the environment and costs money. We want everyone to consider their printing habitsand become part of the change to continue the reduction in our corporate paper use. Together, we can all make a difference so let's all "Think Before You Print."

Reducing our printing - go paperless

Did you know there are different ways to review documents without printing? Check out our top tips to help you go paperless and change your printing habits and to read more about how staff are reducing the paper they use and going paperless at www.glasgow.gov.uk/reduceprinting

6 June - Kelvin Hall retains 5-star VisitScotland rating

Kelvin Hall was delighted to have been re-awarded 5 Stars from VisitScotland's Quality Assurance Scheme in April. VisitScotland is Scotland's national tourism organisation, and this scheme is the benchmark across Scotland for customer excellence. The team at the Encore café have contributed to this success, along with venue partners at Glasgow Life, The Hunterian, University of Glasgow and the National Library of Scotland.

left to right Stacey Reck, Jackie Lynch, Lorraine English and Zoe McTavish

Kelvin Hall was previously assessed in 2018, achieving 5 Stars on its first assessment from VisitScotland.  At the time, the Assessor commented on the incredibly friendly and engaging staff who ensured their visit was a first-class experience all round. Since then, the venue has strived to keep up its high levels of customer service.

The Encore Café is a bright and welcoming space, located just as you enter the building. The team were recognised in the VisitScotland Assessor's report with the Assessor commenting on, "Excellent interactions with both members of staff on duty. A timely acknowledgement as I entered the café, with the ordering and transaction both processed efficiently." The Assessor also mentioned how the milk/sugar station was proactively highlighted, the cleanliness of the area and they liked being able to view the menu online ahead of their visit. 

Yvonne Greenlees, Area Manager for Sport at Glasgow Life said: "It is truly remarkable to see the dedication and hard work of our entire team. Each member's contributions are invaluable, and together, they have achieved so much. Being the Manager of the venue, proud doesn't even begin to cover it!"

Ross McKenzie, Senior Operations Manager, Catering and Facilities Management, Financial Services said: "It is great to see the Encore team at Kelvin Hall receive such a high level of praise for the service they provide in the café. Achieving the 5 Star accreditation again demonstrates that the quality of food and the service provided by the team is first class. As a venue we never know when these visits will take place, so this really shows how everyone who visits can enjoy a consistently high level of customer service."

This Award is made more special as it will be one of the last Quality Assurance Scheme assessments from VisitScotland as they look to change their operating model.

6 June - World Environment Day: seek adventure and share your story

We're supporting World Environment Day.​

World Environment Day - Campaign Banner

To mark this important date let's consider the adventurous ways that we can take sustainable action and feel all the benefits.​

Keep your eyes peeled for the Scottish Government's Net Zero campaign where you will be inspired to seek adventure to embrace a sustainable living.

The key changes that you make to become more sustainable can be seen as an exciting journey and not a sacrifice. For example, by exploring new routes to get around using public transport or walking or wheeling to your destination - rather than taking the car. This can be seen as an exciting adventure to explore new places.

Share your own sustainable adventures and ideas

We would welcome your real-life inspiring stories of how you are making a change to be more sustainable.

Get in touch at staffnews@glasgow.gov.uk

You can also share how you are talking action on social media and use the hashtags

 #LetsDoNetZero#WorldEnvironmentDay #LetsDoNetZero

Be inspired and get involved

  • Visit our Sustainable staff campaigns to explore top tips on how to reduce, reuse and recycle and be more sustainable.
  • This includes inspiring 'Think Before You Print' case studies from across the council family on how teams are changing how they work - to reduce printing costs and help save the environment.  

 

6 June - Make the most of our membership - sign up for key local government information

The council is a member of the Local Government Information Unit (LGiU) - a not for profit information service providing practical, up-to-the-minute intelligence to their members on policy issues important to local government in Scotland.

Working across an international network of councils, public sector bodies and academics, LGIU offers an array of resource to help staff stay ahead of the latest trends, developments and issues in local government.

So how can you join and benefit?

LGiU content is available to all staff and can be accessed on the website or email by signing up.

Becoming a member will provide you with direct information to become better informed, engaged and connected through:

Do you have a project you would like to share?

LGiU also regularly promote member councils' projects and people through short case study articles or interviews, like with Douglas Hutchinson or case studies from East Lothian, Argyll and Bute, and Dundee.

If you have a 500 word summary of a project you would like highlighted to our network of 35,000+ local government practitioners, contact Caitlin.lord@lgiu.org.

Top tips for website access

From the main navigation bar you can:

  • click Topics to find published briefings, publications and research, sorted by topic, to help you in your role
  • from the Resources drop down click:
    • Briefings to access the entire briefings catalogue. Use the side bar to filter by country, topic or date
    • Newsletters & Daily News to access the last months archive of Daily News to see what's been happening in the sector,
    • Global Local to explore previous editions of our popular Global Local Bulletin
    • Publications to find curated content such as Executive Panel writeups, COP27 resources, research centre outputs for example
  • Click CommentArticles to read our in-house and guest articles from local government practitioners in Scotland and across the world

You can also manage your preferences to make sure what lands in your inbox is tailored to your needs.

For more information visit https://lgiu.org/ or email caitlin.lord@lgiu.org

6 June - Clean Air Day - Thursday 20 June

Clean Air Day is the UK's largest air pollution campaign.

Clean Air Day campaign poster

It's a great opportunity to find out more about air pollution, share information with friends and act to make the air cleaner and healthier for everyone.

Air pollution disproportionately impacts upon older and very young people, and on those with existing heart and lung conditions.

Led by Global Action Plan, Clean Air Day brings everyone together to:

  • Focus attention on air pollution
  • Improve our understanding of air pollution
  • Increase levels of behaviours that can reduce air pollution
  • Showcases that a cleaner air future is both possible and desirable

Cleaning up our air is good for us in many ways - it not only benefits our physical health and the environment but can also protect our mental and brain health. The physical health impacts of air pollution - such as asthma, heart disease and cancers - have been recognised for decades. More recently, researchers are beginning to understand how air pollution can affect the brain and the mind.

To stay up to date ahead of Clean Air Day 2024, sign up to the newsletter or for more information on how to protect your health from air pollution, head to the Clean Air Hub. 

May

8 May - Are you ready to vote?

With the next UK Parliament General Election due to take place before the end of January 2025, people are being encouraged to make sure that they are ready to vote when the time comes - this includes making sure you are registered to vote. 

Animation of a vote being placed

Register now if you've never registered before, have moved house, or changed your name. To register to vote online, you need just five minutes and your National Insurance number.

You can also check if you are registered to vote by contacting your local Electoral Registration Office. For Glasgow details can be found here.

Did you know that you will need photo ID to vote in person at the next UK General Election?

For the first time people voting in person at the General Election will now need to show photographic identification (ID) at the polling station.

Accepted forms of photo identification include:

  • a passport
  • driving licence
  • older persons or disabled persons bus pass
  • Young Scot card.

Voters will be able to use expired ID if they are still recognisable from the photo.

Anyone who does not have one of the accepted forms of ID will be able to apply for free ID online at or by completing a paper form.

The full list of accepted ID is available on the Electoral Commission's website, along with more information about the new requirement and details of how to apply for the free ID.

Emma Rodger, Elections and Democratic Services Manager,said:"Anyone voting at a polling station will need to show photo ID before they can be given their ballot paper at the UK general election.

"It's important that everyone understands what types of ID they can use, and how to apply for free ID, if they need it. It may seem early but checking now that you are registered correctly and have suitable ID means you will be ready to vote when the election is called. Residents who do not have one of the accepted forms of ID can apply for free ID (known as Voter Authority Certificate) either online or by completing a paper application form."

For help with applying for the free voter ID or if you want to request an application form, contact the electoral registration office.

Voter ID is NOT needed for Scottish Parliamentary or local elections.

All information at Elections and Voting - Glasgow City Council 

8 May - Got a spare bedroom? We need you!

Help to support families in Glasgow by inviting a child to your home 

If you have a spare bedroom and would consider supporting a young person, we would love to hear from you.

Families for Children are urgently seeking foster carers for children who cannot remain at home on a full time basis but also carers who can provide short breaks carer support children for short periods, such as one or two evenings per week or a weekend once a month.

Terrihas been involved with short-term fostering for 14 years, she says "I work in adult social care but if I have a spare night or day at the weekend, I use it and give it to the kids. Giving a young person quality time whether it be playing cards, board games or even colouring in for a couple of hours is not hard work and they love it.

Image of Terri

"If you can bring them that wee bit of security it's worth everything. I'd encourage anyone to consider helping to support a child or young person, it's not a huge time commitment and is so rewarding."

Cathy Coll, Service Manager, said: "Many of our short break carers work full time and like Terri really enjoy providing a weekend or a few nights a month knowing that they are making a real difference."  

Please help us to raise awareness and encourage your friends and family to find out more at fosterglasgow.org

8 May - Got a teen who is prepping for exams? It can be a challenging time!

Nobody likes exams. But some teens find them particularly stressful and difficult - especially S4s who may be sitting exams for the first time this year.

Exam stress poster

If you have a teen prepping for exams now, check out this handy list of support sources that Parent Club have put together to help your teen (and you!) cope with exam stress.

It includes tips like:

  • trying to talk it through with them by doing something else while you talk - like walking or driving as this takes the pressure off
  • praising them for learning and what they know
  • reminding them that its normal to feel stressed or upset and they are not alone and this time will pass
  • encouraging them to keep moving by taking regular breaks to move around which can help clear their head and reduce tension
  • helping them find ways to cope such as heading outdoors, listening to music or talking to someone.

Support

Parent Club has tips and advice for parents and carers to help them support their teen who may be struggling to cope with exam stress, along with what to do if it all gets a bit too much.

For tips on helping them cope with the challenges of exam time, check out their website at www.parentclub.scot/articles/how-cope-exam-stress

8 May - Providing staff with direct access to health wellbeing resources

As part of our continued commitment to staff Health and Wellbeing, roadshows were held across the city for staff in Catering and FM, Financial Services. These took place at the Dalmarnock Legacy Hub, Netherton Community Centre, Barmulloch Community Centre and Barlanark Community Centre.

Staff members at roadshow event

Linda Andrew, Senior Operations Manager, Catering and Facilities Management, said:"We have over 3,000 staff who work at locations city wide - these roadshows provided our staff with direct access to a range of information from our partners with leaflets and advice on all things Health and Wellbeing as well as financial wellbeing resources available to them on the day. Staff found the roadshows beneficial and the feedback we received was really positive."

You can read what staff thought about the roadshows below.

"It was very informative and worthwhile - it was also good to see fellow colleagues who you haven't seen for some time."

"I enjoyed the roadshow, and the free back, neck and shoulder massage was amazing."

"There was a lot of really useful information available at the event."

Sharon Kinney, Senior HR Officer, said: "We have a wealth of wellbeing support and  resources available to staff and as part of our health and wellbeing strategy and maximising attendance plans it is important staff can access information in a way that suits them - roadshows provide the opportunity for staff to speak directly to our external providers and find out first hand more about the services they offer."

More information

  • The range of health and wellbeing support and resources available to all staff visit workforce wellbeing. 
  • Visit 'Join-us' to see the full calendar of staff training and events on offer each month. The page is regularly updated - so please check it regularly.
  • 'Join-us' is linked to our Inclusion Calendar on our Key Dates page.

 

April

3 April - Susanne Millar is appointed as new Chief Executive

Last week, it was announced that Susanne Millar (currently Chief Officer of Glasgow's Health and Social Care Partnership) will replace Annemarie O'Donnell as Chief Executive - after she announced earlier this year that she was retiring after more than 30 years working for the city.

Susanne Millar

It is anticipated Susanne will start to take on some of the duties of Chief Executive almost immediately, with a full handover complete before Annemarie retires in early May.

Susanne said: "I'm both delighted and really honoured to take on this role.

"I've known and worked closely with Annemarie for many years, and I think everybody understands she's going to leave very big boots to fill - but I can't wait to get started.

"As a Glaswegian, I've been privileged to spend my whole career working for the people and the communities of my hometown.

"I've enjoyed working with a really dedicated team at the Health and Social Care Partnership and I couldn't be more proud of them and the job they do for the city, day in and day out."

Councillor Susan Aitken, Leader of the Councilsaid: "We were lucky to have a really strong set of candidates demonstrating the real breadth of talent we have in the city, with deep personal commitment to improving the lives of Glaswegians. I'm very grateful to all of them.

"However, I'm delighted that we have appointed Susanne Millar, who will bring dynamism, energy and passion to the Chief Executive's office.

"Susanne has been a superb Chief Officer of Glasgow HSCP, driving real reforms which have delivered outcomes - such as a major reduction in rough sleeping and a transformation in our approach to supporting vulnerable children and families.

"She comes with a deep understanding of the damage inflicted on so many Glaswegian households by austerity and the urgency of lifting people out of poverty; but that alone does not define her vision of Glasgow.

"She also knows that there are incredibly positive things happening within Glasgow's economy right now; with record levels of investment, and that our shared challenge is to mobilise partnerships across the city to translate that into better lives and places for all Glaswegians, especially those who need it most.

"My experience of working with Susanne over the past few years has already shown me what an impressive person she is and I'm really looking forward to continuing to work with her as she takes this next step in her career and builds on the very strong legacy that Annemarie leaves behind her."

Susanne has spent her entire career working in social work and social care services in the city, then moving into work in integrated health and social work service. She started her career in residential care for older people, then working with vulnerable children and families.

After holding strategy and planning roles, she became the Head of Children's Services and Head of Homelessness and Asylum Services.

In 2012, Susanne became Assistant Director of Social Work Services in Glasgow, then Chief Officer for Planning, Strategy and Commissioning for the newly-formed Glasgow City HSCP, promoted in 2019 to the Chief Officer role within the HSCP, leading the team of 13,000 staff working across health and social work.

3 April - Secure your place at our next staff event : 24 April at 10am

Data is at the heart of everything we do across the council family. By improving our understanding about how to collect and use meaningful data we can add real value to a project or process and directly enhance the services we provide to our citizens.

Data makes a difference event

Join us at the second instalment of our Data Makes a Difference event series on Wednesday 24th April at 10am, Satinwood Suite, City Chambers.

Secure your place today!

Places are limited and offered on a first come - first signed up basis. So do not miss out. Due to the popularity of the first event, we would encourage you to sign up today to secure your seat. You can Sign up here

On the day you will have the opportunity to hear from inspirational speakers from across the council family, talking through real life examples of projects which are using data to make a tangible difference to their work, including:

  • using Dashboards for Absence Analysis
  • enhancing our understanding of child poverty through data
  • using Artificial intelligence (AI) to determine how busy our city spaces are
  • how our Traffcom team uses data visualisations to support decisions around traffic management.

Image from previous data event

Following feedback from our first event - you will have more opportunity to chat to the teams in the demonstration area and talk with colleagues about how data can be used to improve our services, before and after the key speakers.

More Information

Read more about how staff use data every day to make a difference at Data makes a difference

GOLD Course

You are encouraged to take our 'Getting Started with Data' course on GOLD as an introduction to understanding the different types of information used across our organisation and how your actions can impact this information.

You will find the course on GOLD under Core Programmes, in the section on How to Handle Information. 

3 April - Supporting our staff: new family friendly legislation due in April

The UK Government is introducing some key employment legislation changes to strengthen family-friendly workplace practices from 6 April 2024.

As Thom Hughes, HR Manager - Corporate, explains: "The changes coming into force will help to provide greater flexibility and support for staff in relation to flexible working, paternity leave and carer's leave."

For example, from this date the regulations include:

  • staff being able to make a request for flexible working arrangements from their first day in their role - instead of having to wait until after 26 weeks of continuous service
  • new fathers being able to take their paternity leave at any time during their baby's first year - as opposed to within the first eight weeks. Or being able to split their two weeks leave into two separate blocks of leave, if suits them better doing so, or
  • staff with long-term caring responsibilities being able to take up to one week of unpaid leave per year to help balance their duties as carers alongside their busy work and personal lives.

As Thom explains: "These family friendly arrangements will help to improve the work life balance of our workforce and reduce, where possible, additional stress during important life events. All HR colleagues and Service managers have been briefed on these changes to update their teams, and our HR policies and guidance have been updated online to reflect the new arrangements to support our workforce. Staff are encouraged to read our policies to better understand how they can benefit from these changes, should the need arise."

Support

3 April - Enhance your skills through supporting others: Glasgow area seeks volunteers!

Support children and young people through supporting Panel Members - become a Panel Practice Advisor

PPA recruitment advert

The Children's Hearings System is Scotland's unique care and justice system for children and young people in need of care, protection and support. We are committed to #KeepThePromise to Scotland's infants, children and young people.

Panel Practice Advisors play a critical role within the local team supporting Children's Panel Members. 

The Glasgow Area Support Team is seeking to recruit volunteers as Panel Practice Advisers (PPAs).  If you have good assessment, observation, interviewing and communication skills and are able to regularly give your time to the Children's Hearings System, please contact us to find out more information.  You will be equipped with training and support to fulfil this role.

Panel Practice Advisors are responsible for selecting and recommending Panel Members for appointment. They also regularly observe Panel Members within children's hearings and feedback so improvements can be made. Their goal is to support Panel Members through feedback to ensure the strongest possible decisions are being made for children and young people.

Application

For further information: please visit chscotland.gov.uk, or for an informal conversation about this role please email sharon.angell@chs.gov.scot

To apply, please complete the online application: Vacancies (chscotland.gov.uk)

3 April - Equally Safe at Work: council award

Equally Safe at Work is an innovative accreditation programme for employers, developed by Close the Gap and funded by the Scottish Government. The programme is to help support and improve employment practices to progress gender equality at work and prevent violence against women. It enables organisations to progress through a tiered system - from building a foundation for change to embedding a strong culture of gender equality within the organisation.

Left to right Katrina Smith,Linda Cassells,Kirsti Hay,Laura Martins,Thom Hughes,Shona Thomson,Kelsey Smith,Danni Glover,Elaine McHugh

Award

The council has been participating in this programme since 2022 and we're delighted to announce that 12 March 2024, we were awarded Development accreditation. Shona Thomson from GMB accepted the award, on behalf of the council, from Laura Martins at Close the Gap.

Christine Brown, Head of HR explains: "Achieving Development status is a real boost for the council as it provides us with an excellent foundation to start progressing our key priority of gender equality in the workplace and provide better support for victim-survivors of gender-based violence.

"We are committed to the health and wellbeing of our staff and it's important, therefore, we create a working environment where any affected employees feel safe and confident in seeking support and assistance. As we work towards achieving the next programme level, not only are we demonstrating our commitment as sector leaders to prevent violence against women, but we will continue to regularly review and update our HR policies and practices to make sure that they are reflective of the needs of our workforce. This also aligns with our Equality Outcome commitments to create and celebrate a diverse and inclusive workplace and reduce barriers faced by women in the workplace."

More information

3 April - Home care unveil rest and reflect benches

Glasgow City Health and Social Care's home care service donated a 'rest and reflect' bench to Govanhill Community Remembrance Gardens in memory of colleagues and service users who have passed away over the last few years.

Julie Stuart, Quality Improvement Officer said "We marked the unveiling of our memorial bench in Govanhill Remembrance Gardens with a short service, sharing tributes to our colleagues and service users who are no longer with us. It was attended by managers, home carers, family members, the volunteers from the garden and other individuals from the community. There was time afterwards to grab a cup of tea and a cake and share our memories.

"We hope the benches provide a place of peaceful comfort for our staff and the community or family to come and remember those who we have lost."

Clara Garner, Area Operations Manager said "It's important to keep memories alive and honour our colleagues and service users. The benches give us a space to go for quiet reflection."

Another two memorial benches will be placed across the city so that carers and family members in other areas have somewhere to remember their colleagues and loved ones. The benches were funded by the charity 'To Absent Friends', who aim to support organisations in providing opportunities for remembrance. The charity is part of the 'Good Life, Good Death, Good Grief' organisation.

March

6 March - Using Outlook: have you got the right email signature?

All staff are required to adhere to our Corporate Identity Guidelines to make sure that our council brand is used and portrayed in the correct manner. By doing this we present a clear, consistent and quality image - both internally and externally. 

Our email signature forms a key part of our Corporate Identity Guidelines and how we present our organisation in a professional manner with everyone who interacts with us.

We all have a role to play in representing our council brand and our email communication is a fundamental part of this.

Actions to take

Please take time to make sure that your email signature is:

  • formatted correctly in line with our corporate guidelines  - as shown in section one of our Guidelines
  • does not contain any logos or icons - this includes all partnership/programme logos
  • that your email out of office message is formatted correctly in line with the guidelines.

Email signature example:

  • Please follow the layout shown in section one of our Corporate Identity Guidelines
  • Your email signature must be the same font size as the text in your email, minimum 10pt.
  • Your email font should be Arial
  • It should be black text on white background - no colours or italics to be used.

Please make sure that you have no reference to Covid, or the impact of Covid on your working arrangements and service delivery within your email signature. This is no longer required.

Out of office email example:

Please use the format shown in section one of our Corporate Identity Guidelines

More information

Visit: Glasgow Intranet - Corporate Identity Guidelines for more information on:

  • our guidelines
  • a copy of our corporate PowerPoint template
  • details on how to format your profile photo in Teams and Outlook
  • how to order a corporate lanyard.

6 March - Vehicle users: important information

As we continue to deliver on our Glasgow Transport Strategy as part of our ambition to become a Net-Zero Carbon city by 2030 - we are continuing to replace our traditional, diesel fuelled, council fleet vehicles with Electric Vehicles (EVs).

Image of cars parked on a street

In turn, this is seeing more EV charging bays being installed across the council at our depots, offices and other work locations. These charging bays are essential refuelling points for our EV fleet - to make sure we can continue to deliver vital services to our citizens. 

We would like to remind all staff of the etiquette regarding the use of our fleet EV charging bays. 

Key information

If you use a vehicle to get to your work location, please park responsibly and remember that:

  • An empty EV charging bay should not be viewed as a vacant car parking space for any vehicle - including personal EVs.
  • These EV charging bays are for the sole use of refuelling our council 'plug-in' Electric Vehicles.
  • Please be mindful that electricity is an EV's only source of fuel - and if our fleet vehicles can't charge, then they are unable to deliver essential services to the city.
  • Only park in an EV charging bay if you intend to charge your council EV.
  • Once your EV has finished its charging session, please move it to a regular parking place.
  • We have more Electric Vehicles in our council fleet than we have charging bays so please move your vehicle on, once it's charged - to allow others access to the charging infrastructure.
  • Do not unplug another user's vehicle when it is in the process of charging.

It is crucial that we all understand and respect the importance of keeping these Electric Vehicles charging bays clear and free when they are not in use. This is so that they are available for use, as electric fuel points, when required by our fleet of Electric Vehicles.

6 March - Easter Egg Collection: can you help?

A charity Easter Egg collection has been organised in the City Chambers complex.

Chocolate Easter eggs

Collection bins will be available in the reception areas at City Chambers East and West and 231 George Street.

Staff have been very generous with Easter Egg and Christmas gift donations in recent years and donated eggs will be distributed to charities and young people across the city.

6 March - Julie gets the chop for children's charity

Julie Stuart, Quality Improvement Officer at Glasgow Health and Social Care Partnership recently chopped her hair for charity.

Julie Stuart

Julie said "Little Princess Trust is a charity that provides free real hair wigs to children and young people who have lost their own hair through cancer treatment or other conditions. I have been growing my hair so that I could go for the chop and donated 20 inches to the charity for the creation of wigs.

"I wanted to support this charity as my aunt lost her hair when undergoing treatment for cancer and the difference a real hair wig made to her self-esteem was priceless. I wanted to help children in the same situation as her. My hair grows fast, and I know it will grow back quickly; some kids undergoing cancer treatment or with medical conditions aren't as fortunate.

"My colleague's wife actually surprised me by turning up at the hairdresser on the day I went to get it cut. She presented me with a bunch of flowers on behalf of my team, which was very thoughtful and lovely for them to show their support.

Hair which Julie donated

"In addition to donating my hair I also raised £780 to put towards covering the cost of the wigs to be made. I set up a just giving page for friends and family to donate to and did some fundraising activities around Blair Court which my fantastic colleagues participated in. I sold a variety of home baking and football cards and this helped bolster the donation."

Well done to Julie from all her colleagues in care services, they are all extremely proud of you.

6 March - 'Make it easier' with Multiply123 - free local numeracy courses

Adults across Glasgow City Region are being urged to take part in a new programme helping them 'make it easier' to use numbers and maths.

Numeracy Courses image

8 local authorities have joined forces to promote the Multiply123 numeracy programme - hundreds of funded courses and activities, free to local residents and available across the Region's eight council areas.

Are numbers getting in your way?

Research from the National Numeracy Charity shows that 40% of the UK's working-age population have the expected numeracy levels of a primary school leaver, and 30% of school leavers feel anxious about using maths and numbers.

Multiply123 will allow you to access fully-funded courses near you - across any of the eight Glasgow City Region council areas. The courses can help you to get better at budgeting or even help the kids with homework alongside feeling more confident with numbers in everyday life - such as working out how much to pay in a restaurant.

Get involved!

  • You can contact Multiply123 on their dedicated freephone 0808 171 3030 - and the team will connect you with Multiply support in your local council area.
  • Their website at www.multiply123.co.uk showcases all the help and support available across the whole Region.

Multiply Programme

The Multiply programme is funded by the UK Government's Shared Prosperity Fund. Multiply courses and activities are available for anyone aged 19 or over; without a maths qualification above SQA Level 5; and resident in Glasgow, East Dunbartonshire, West Dunbartonshire, Inverclyde, North Lanarkshire, South Lanarkshire, East Renfrewshire or Renfrewshire.

Full story at 'Make it easier' with Multiply123 numeracy courses and support — Glasgow Life

6 March - Watch how we are supporting our citizens: maximising independence

Glasgow City HSCP's new Maximising Independence (MI) video shows how people and organisations are putting the MI approach into practice across the city.  The video has been produced working with key partners, community organisations and people we support, to help raise awareness and understanding about the MI approach.

Maximising Independence means supporting people, who can and want to, to remain living at home safely for as long as possible with the right support in place for them, and for their carers if they have them. This doesn't mean living without any support at all - it's about living as independent a life as you can, making choices about the things that matter to you, to live as full a life as possible, with support when you need it. We want our Glasgow citizens to have strong and reliable health and social care not just now, but for future generations too. So, we will talk, listen and work together to build a sustainable way of supporting people, so that everyone can achieve their full potential for health, wellbeing and independence.

Alison Noonan, Head of Maximising Independence and Transformation, HSCP, said "We know that the best way to share the message about how the Maximising Independence approach can make a difference is to show it in action, and I think the video shows the valuable work that our partners and colleagues do to improve outcomes for the people they support and the wider community. I hope the video will be a useful resource for anyone looking to find out more about MI, or to share information with their own partners and stakeholders.

"I'd like to extend a huge thanks to everyone who gave their time, energy and creativity to make the video happen."

The video will be shared across Glasgow City HSCP's communications channels, and also used for staff induction and training, as well as a range of partner and stakeholder engagement events to raise awareness and understanding about Maximising Independence approach. Shorter versions will also be produced over the coming months, focussing on specific topics.

For more information

6 March - Meet our new MCR Ambassador Lisa!

Lisa Brooks, Senior Homelessness Worker has been mentoring for the past two years. She has recently become our new Glasgow City Council MCR Ambassador for Social Work, fulfilling the role previously held by John Hampson.

Lisa Brooks

Lisa says, "I first came across MCR Pathways when I was at university, I did a joint honours degree in Education and Social Policy, the subject of my dissertation was 'Poor educational outcomes in looked after and accommodated children'. As part of my research, I learned about MCR Pathways and used the initiative as an example of good practice. It gave me a good understanding of mentoring and how beneficial it can be for the young people involved.

"When I started working at the council three years ago, I discovered we had a partnership with MCR Pathways and was keen for the opportunity to get involved and become a mentor.

"I haven't looked back and it's been great to see first-hand how positive an experience mentoring is for young people. My relationship with my young person is flourishing. She is very similar to me in that she's outgoing and chatty and as time has progressed we are more comfortable with each other.

"I think there's a preconception that as a mentor you are a career's advisor but that's not the case at all. You are there for an hour a week to listen and chat to the young person. You don't need any qualifications to become a mentor- MCR will support you through training. I would say if you've been thinking about you should attend an information session or approach your service ambassador to find out more. I'm always happy to discuss my experience with colleagues and encourage them to take the step."

If you would like to find out more about MCR mentoring pop into our drop in, half hour information session on

  • Monday 11 March, 3.30pm, 40 John Street, G1 1JL

Please email Donna Cunningham (on Outlook) to book a place as numbers are capped due to room capacity. Attendees should please report to reception on the day.

If you can't make this date,  you can sign up anytime and take yourself through the online information session - MCR Pathways Online Sign Up.

February

7 February - Glasgow celebrates World Gaelic Week - get involved

Lots of exciting Gaelic projects and initiatives are being planned to celebrate Seachdain na Gàidhlig (World Gaelic Week - February 19-25). Find out more and how you can get involved.

Gaelic Development Officer, Donald MacPhee, said: "We are delighted to announce that shortly we will be publishing our new Gaelic Language Plan 2023-2028, the council's fourth Gaelic Language Plan. We also will be delivering new Gaelic classes for staff, promoting our 2024 Gaelic skills staff survey, and making a call out for new Gaelic champions across the full council family. Gaelic is a language for everyone, a message that's at the centre of our commitment to the promotion, learning and use of Gaelic in Glasgow."

Donald explains: "The implementation of our Gaelic Language Plan is one of our Strategic Plan (2022 to 2027) missions. The Plan's ambition is that by 2028 Gaelic will be more accessible, more widely spoken, more visible and more celebrated in Glasgow than in any other city in the world.

"With nearly 1500 children and young people in Gaelic Medium Education and an annual contribution of £21.6m and 700+ FTE jobs to the city's economy, we are well on the way to achieving that goal. We work closely with Bòrd na Gàidhlig, who approved the Plan, as well as other organisations and individuals with an interest in Gaelic language and culture. The Plan will be published on our website during Seachdain na Gàidhlig."

Join in - become a Gaelic Champion

We know many staff already have a keen interest in Gaelic but may not know how to become more involved in the council's Gaelic work. We need Gaelic champions in every area of the council family to join the Gaelic Officers' Group who oversee the delivery of our Gaelic Language Plan. Are you interested? If so, then please email Donald MacPhee, Gaelic Development Officer for more information.

Don't forget that you can also Get involved with... with:  

Scottish Languages Bill - consultation

The recent introduction of the Scottish Languages Bill has sparked more interest and conversation around Gaelic and Scots. The Bill gives the Gaelic and Scots languages official status in Scotland and makes changes to the support for both languages in Scotland and in relation to Gaelic and Scots education. It also includes a provision for local authorities to designate all or part of their area as "an area of linguistic significance" for Gaelic language and culture. Glasgow as a whole or in part could be one of those areas of linguistic significance.

The public consultation on the Scottish Languages Bill is open until 8 March 2024.

For more information contact our Donald MacPhee Gaelic Development Officer.

7 February - Important - know how to protect yourself, our data and our systems

Did you know that Phishing is one of the most common and dangerous forms of cybercrime in the UK? All it takes is a well-crafted email, social media post or phone message, and someone who is too distracted or unaware to spot its true nature.

Make sure to report suspicious emails banner

Phishing emails target our online activity to try and find our information (such as our log on details and passwords) that can then be used to steal information or money from us. While Spear Phishing emails often target finance officers, everyone is at risk from Phishing and Ransomware attacks. We should all take care when opening emails and report anything we are not sure of - as prevention is better than cure!

Cybercrime and our suppliers

As a council we have noticed an increase in supply chain fraud recently - this is where a criminal hacks into one of our suppliers and their email network, and then communicates with us pretending to be the trusted individual that we normally deal with.

These types of cybercrime can be harder for us to spot as there is no easy way to identify that you are communicating with a fraudster, and not your usual trusted organisation.

Staying safe

Key actions you can take to take to prevent falling victim to a cybercrime are to:

  • regularly change your council login password - before the 90-day forced prompt. Make sure it is a strong password, is not shared with anyone and is not used for any other system login
  • immediately report any suspicious emails, urgent demands for payments, urgent changes in supplier email addresses or spoof phone calls you receive to our integrity mailbox on Outlook. 
  • take our annual information security and data protection 2024 course on GOLD -to remind yourself of key information security actions
  • always be vigilant -check every email you receive, stop any unusual and urgent requests for payment, until verified and always report any suspicious emails to our integrity mailbox on Outlook.

More information

7 February - Are you worried that an adult could be at risk of harm?

Throughout Glasgow there are some adults who are more at risk from harm, due to illness, trauma and physical or mental health conditions.

This Tuesday 20 February is Adult Support and Protection Day, and we are urging everyone to look out for signs of harm and report any concerns, ensuring those at risk can receive the help and support they need to live safely.

As well as physical, psychological, financial or sexual harm, individuals can also be at risk through neglect or self-neglect. Additionally, adults may find themselves dependent on alcohol and/or other drugs and lose awareness of the situation they are living in - or the consequences of decisions they make.

Harm can happen anywhere - in someone's home, where they work, or in a public place - and is often caused by the people closest to them. It can even happen in places responsible for keeping someone safe, such as a care home, hospital or day centre.

If you're worried an adult could be at risk, it's always better to say something than do nothing. Watch the video below to find out more.

It's important to speak up about any concerns you have, as the person may not be able to do so themselves.

Brenda Walker, National Adult Support and Protection Coordinator for Scotland, said: "It can be difficult to know what to do when you're worried about someone, and you might feel that you don't want to interfere. However, reporting your concerns could really help to keep someone safe and turn their life around.

"The current cost of living crisis is making it even more difficult for those who are looking after others, or struggling to take care of themselves, so it's more important right now than ever to keep your eyes open for signs of harm.

"Everyone has a role to play in keeping those in their communities safe, so I would encourage anyone who has seen something that worries them to please say something."

If you're worried that someone is at risk of harm or neglect from others - or harming or neglecting themselves - visit https://www.glasgowadultprotection.org.uk/ for all the relevant contact details.

Alternatively, you can contact the Police on 101, or call 999 if you believe the person is in immediate danger.

7 February - Could you support someone like Jack?

This new year we are asking you to consider becoming a mentor to help support a young person in Glasgow.

MCR - Jack

Last year with the support of colleagues and others across the city the number of MCR mentors increased by over 200. However, there are still 100 young people waiting for a mentor. We urgently need more mentors for All Saints Secondary, Eastbank Academy, Lochend High, Lourdes Secondary, St Mungo's Academy, St Pauls' High and Whitehill Secondary.

Mentors come from all walks of life, you don't need a specialist skill or to do a certain job. You don't even have to have experience of young people. Watch this short video to see what a difference you could make to a young person like Jack by becoming a mentor.

There are various ways to find out more about MCR mentoring pop into our drop in, half hour information session on

  • Monday 19 February, 9:30am, 40 John Street, G1 1JL

Please email Donna Cunningham on Outlook  to book a place as numbers are capped due to room capacity. Attendees should please report to reception on the day.

Or sign up to attend an online MS Teams interactive session on 29 February at 12pm.

If you can't make any of the dates above,  you can sign up anytime and take yourself through the online information session - MCR Pathways Online Sign Up.

7 February - Help to make your home warmer

With the cost of living crisis and high energy bills, it's a worrying time for us all.

Home Energy Scotland banner

The Scottish Government has made funding available this year to help householders install energy efficient measures and save money. People are being urged to contact Home Energy Scotland, the Scottish Government's free energy efficiency advice service, to receive advice and support to help make their homes warmer and reduce their heating bills.

Financial support worth £10,000 or more is also available to make eligible homes more energy efficient through improvements like home insulation, draught proofing, or climate friendly home heating.

Did you know that a home that isn't well insulated can lose more than 50% of its heat through its roof and walls? Making energy efficient home improvements can make your space warmer and more comfortable, while also helping to lower Scotland's emissions.

Home Energy Scotland helps people access funding for energy efficient measures, along with a range of other financial support and impartial advice. If it looks like you might be eligible for help, you will be referred for an initial survey of your home to be carried out before measures are installed. The one-stop shop for support is funded by the Scottish Government and delivered by Energy Saving Trust.

To find out exactly what you are eligible for, whatever your circumstances, call the Home Energy Scotland hotline now on 0808 808 2282 or visit homeenergyscotland.org/contact to request a call back.

7 February - Glasgow Club - discounted membership and free month offer for council family staff

All council family staff qualify for a discounted Glasgow Club membership.

You can sign up to FitClub for just £10 per month instead of the standard rate of £27. If you already pay for a membership, you can apply for the discount and reduce your monthly fee (please see FAQs below). FitClub is Glasgow Club's most popular membership plan.

Join during February for even more savings

Even better - if you join during February and keep your membership going beyond the end of April you'll pay nothing for May.  Enjoy a month free to say thank you for making a commitment to your wellbeing with Glasgow Club!

You can enjoy the following at all Glasgow Club venues:

  • unlimited Gym Sessions
  • unlimited access to all fitness classes (in-club and digital)
  • unlimited Swimming
  • free personal appointments with a qualified fitness instructor
  • pay-as-you-go for other activities (for example, football, badminton).

So why not make a difference to your health and wellbeing and enjoy a saving too?

To sign up: Scan the QR code below to get started or visit https://myglasgow.club/gccstaff

Support - FAQs

1.   What happens if I already pay for Glasgow Club membership?

Follow the link and skip straight to completing the form. Here you'll provide your current membership or card ID and upload your latest payslip. The team at Glasgow Club will apply the discount so you can enjoy the £10 monthly rate. We plan to do this in time for your next payment. However, we're anticipating high demand so please allow up to 6 weeks for the change to take effect.

2.   How soon will my membership start? And when do I pay?

You can sign-up or apply for a discount on your existing membership as soon as you register at https://myglasgow.club/gccstaff.

Your membership is immediately active. There's nothing to pay until the 7th of the following month. Payments continue on the 7th of each month until you cancel the direct debit with your bank. NOTE: your membership will become inactive if you don't upload a picture of your latest payslip to the staff membership page. As a result, you won't be able to access Glasgow Club activities.

3.   Is this offer open to my family members too?

No. This offer is only for those working at Glasgow Life, Glasgow City Council and our ALEOs.

4.   Do I get discounts on court/pitch bookings with my staff membership?

No. Only activities included in the FitClub membership.

5.   Can I purchase annual membership instead of paying monthly?

Staff membership is ONLY available on a monthly basis paid by Direct Debit.

6.   I'm not quite ready to take out a membership can I join at a later date? 

Yes, if you're not ready to take advantage of the offer right now, you can apply in the future.

If you have any problems, please contact the Glasgow Club team: glasgow.club@glasgowlife.org.uk

7 February - Supporting young adults into the workplace - Lord Provost lends support to Project Search

Meet James Elvin who has been on a ten-week work placement with Catering and Facilities Management (Financial Services) with the City Chambers Attendants. James from Royston enrolled in the UK DFN Project Search work experience programme tailored specifically for young people between 18-29 years with a learning disability or autism or both. The council is one of Project Search's key partners - working in partnership with the council's own Supported Employment Service; NHS Greater Glasgow and Clyde; University of Strathclyde; Clyde College Glasgow and City of Glasgow College - helping to support and match students with work opportunities with the aim of supporting them into secure paid employment.

James Elvin and Steve Buchanan

James said: "I really enjoyed my placement - it kept me busy which I really like. I was able to get involved in welcoming visitors to the City Chambers and taking them on tours of the building. My favourite part was helping at the Lord Provost's annual Children's Christmas Party. This is my third placement - before I came here, I was at City of Glasgow College, and I have spent time at Caledonian University at the gym and the student residencies. I am thrilled with the support and experience Project Search has provided me with and I am looking forward to my next job, a year-long paid internship with the Wheatley Group."

James, also worked with the Lord Provost and International Office where he was enlisted by Senior Civic Officer Stevie Buchanan to help clean the Lord Provost's and Bailies' chains of office.

The Lord Provost Jaqueline McLaren said: "I have met James and was very impressed. His work ethic and willingness to learn is the kind of attitude that attracts employers. I wish him well with Wheatley House and for the future."

James Currie, Attendant said: "This is the second time I have mentored a young person and it is such a rewarding experience. James has been enthusiastic and has enjoyed learning on the job. Project Search is such a valuable and important programme for helping a young person like James become familiar with the work environment in a supportive and inclusive way."

Sharon Kinney, Senior HR Officer, Strategic HR said: "These placements provide young adults with the opportunity to learn new skills and improve their confidence and ability to find a job. We work closely with Angie Black, Service Manager, Glasgow Supported Employment Service, GCHSCP to ensure we find the right placement to suit the individual. We could not do it without the commitment from departments offering rotations and the mentors who support the participants. It is great to see another successful placement and hear how James has benefited from his experience. We look forward to working with more departments in the future to support these."

More Information

Applications to join the programme in August 2024 are now on our college partners websites - if you know a young person who may be interested and meet the criteria, they can apply to join the programme here: Project Search Employability Programme

January

10 January - Would you consider mentoring in 2024?

Donna Cunningham, Head of MCR Schools Programme Glasgow, would like to encourage staff to make a positive change to the year ahead by considering mentoring with MCR Pathways.

MCR Pathways

Donna said "I would like to wish all our colleagues and mentors a Happy New Year. I am pleased to share that last year MCR recruited 109 mentors from across the Glasgow Family, to find out more about the huge difference our mentors have made you can watch this short video.

"Although this is an amazing achievement, we hope to recruit even more mentors this year. At the moment we urgently need mentors for All Saints Secondary, Eastbank Academy, Lochend High, Lourdes Secondary, St Mungo's Academy, St Pauls' High and Whitehill Secondary. If you live or work near these schools and can commit an hour of your time each week please consider mentoring and help make a positive change to a young person's life. The rewards you will get back as a mentor are immeasurable"

To find out more pop into our drop in, half hour information session on

  • Monday 22 January, 9:30am, 40 John Street, G1 1JL

Please email Donna.cunningham@glasgow.gov.uk to book a place as numbers are capped due to room capacity.  Attendees should please report to reception on the day.

Or attend an online MS Teams interactive session on 11 January at 4:30pm:

MCR Pathways- Online Information Session- 11/01/24- 16.30-17.00

If you can't make any of the dates above,  you can sign up anytime and take yourself through the online information session - MCR Pathways Online Sign Up.

10 January - Data Makes a Difference: save the date and chance to learn more

We all need to better understand the value of collecting, processing and using data across the organisation as data really does make a difference and is at the heart of everything we do.

Data makes a difference

The Strategic Information, Innovation and Technology (SIIT) team would like to thank everyone who attended the Data Makes a Difference event last October. With over one hundred attendees, we were delighted to see so many people from across the council taking a real interest in how data can help to improve the services we deliver to our citizens as well as drive efficiencies.

Kimberley Hose, Head of Business Intelligence, SIIT team said: "Our aim for holding the event was to showcase how the team has been using data to make a difference, and to provide staff with an opportunity to consider how they can make better use of data and the support available to them."

"Guest speakers highlighted how using data better has made an impact across services including housing, economic development, planning and financial inclusion. One of the specific projects highlighted was the city centre data dashboard which provides real time information about key indicators for Glasgow such as footfall, retail spend, transport and office rentals - which supports the delivery of initiatives such as planning and transport."

"There were also practical demonstrations on the day from some of the recent projects supported by the Data team including poverty, homelessness, traffic and our city 3D model"

Feedback from the roadshows was positive

We received positive feedback from attendees - with respondents to our post event survey saying they would recommend the event to colleagues and said it had made them start to think more about how they could start using the data they have differently to achieve better outcomes.

"I thought the event was excellent. Great clear messages, speakers and real-life examples."

"I will be looking for opportunities to make better use of the data we use."

"I took inspiration from the event to create a dashboard for the data I hold. We have a ton of data that could be telling us so much"

"I will think more about the ways data and data visualisation tools can help tackle challenges in my day-to-day job."

Next event

This event is the first in a series to demonstrate the power of data - we are using the feedback from attendees to shape the content and structure of our next 'show and tell' event, scheduled for April 2024 in the City Chambers. So, look out for more information about this which will be coming your way soon.

GOLD Course

We are also delighted to be launching a new "Getting Started with Data" course which is now available on GOLD - this has been developed with the Scottish Government working in partnership with other councils, as well as Glasgow.

The course introduces the types of information used in our organisation and how your actions can impact on this information.

You will find the course on GOLD under Core Programmes, in the section on How to handle information. 

More Information

You can read more about how staff use data every day to make a difference at Data makes a difference

10 January - The right tree in the right place : tell us your location!

Glasgow has a new online Tree Plan Portal which is inviting city residents to suggest locations for woodland and wildflower planting.

Eighteen million trees and hedges are being planted across the Glasgow City Region to create new woodland and wildlife habitats by 2030.

We are now inviting citizens to come forward with site ideas for new trees as part of plans to:

  • increase canopy cover
  • reduce air pollution
  • help tackle global warming.

Tree planting

The new online portal enables people to see where trees have already been planted and to suggest sites where they would like to see a new tree or wildflowers. Locations suggested by the public will be assessed by the council and if viable, a suitable species of tree will be chosen to suit the site's size and growing conditions.

Four current priority areas have been identified for increased canopy cover. The city's Tree Plan lists Bridgeton and Dalmarnock, Govan, Levern and District and Possilpark as communities which would benefit from more trees.

Almost 70,000 trees have been planted across the city since 2018 /2019 which will provide food, cover and nest sites for birds as well as habitat for insects, bats and invertebrates. The trees will also create shade for people and animals amid rising summer temperatures.

Young trees, known as saplings or whips, have already been planted at Cathkin Braes, Tollcross Park, Kings Park, King George V Park and Shannon Street.

Buy a tree - mark a life event

People can also buy trees as sustainable gifts via the portal to commemorate major life events such as births, special wedding anniversaries or in memory of a lost loved one. They will be planted by the council in locations such as Alexandra Park, Glasgow Green and Queens Park. Locations earmarked for a tree which can be bought to mark a life event can be viewed on the portal's interactive map which also has further information on the purchase process.

Get involved - volunteer

Businesses, community groups and individuals who would like to volunteer to help with tree planting across the city can also contact us through the portal.

The Clyde Climate Forest is being delivered with the help of Woodland Trust Scotland, Green Action Trust, the Conservation Volunteers, Trees for Cities, Scottish Forestry and Glasgow City Region.

The new Tree Plan Portal can be viewed at Tree Plan Portal.

10 January - Summer Internship Programme 2024

Our Service HR Teams are currently working with Leadership Teams to identify areas of the organisation who would benefit from offering a placement on our Summer Internship Programme in 2024. 

The programme provides an opportunity for services to employ a final year HND or penultimate year degree student to work on a 12 week project based activity during the summer.  The posts are advertised based on service project requirements with a person spec developed to ensure applicants are suitably experienced to be able to deliver with appointment decisions being made by the recruiting manager. 

If you're a manager with a project which you feel would be suitable and you can fund the post at Grade 1 for the 12 week period then please ensure you indicate your interest in taking part with your Leadership Team. 

Deadline for submissions is 26 January 2024

Full details of the programme and considerations are at http://connect.glasgow.gov.uk/summerinterns please email interns@glasgow.gov.uk if you need support to consider whether your project would be suitable or how to make your application. 

The programme supports our Youth Strategy commitments and the Council's Strategic Plans commitment to Reduce Poverty and Inequality in our Communities and Increase Opportunity and Prosperity for all our citizens.

10 January - Lord Provost's Christmas warm jacket and new toy appeal 2023

Following the Lord Provost's Christmas toy and warm jacket appeal, the Lord Provost, Cllr Jacqueline McLaren would like to thank all staff and organisations who contributed to helping those young people across the city.

A special thank you to City Building for their generous donation and to all staff and external organisations who kindly donated so much.

Lord Provost appeal

Such an example is the CBS Accounts Payable Team in Financial Services who decided to donate toys to the appeal instead of buying each other seasonal gifts.

Sandra McNamee, Operations Manager, Customer and Business Services said: "Every year as part of our Christmas lunch we always have a Secret Santa where each member of the team buys a colleague a present. This year the team decided that instead of buying gifts they would donate to the Lord Provost Toy Appeal."

"The team donated a wide selection of toys and delivered these to the Lord Provost Office - we all hope this can go some way to helping children experience some festive joy."

It is hoped that the many donations which were distributed across the city to those in most need, would give some comfort and joy over the festive period.

10 January - Staff health and wellbeing roadshow success

As part of our commitment to staff Health and Wellbeing roadshows were held - at the Dalmarnock Legacy Hub and in the Satinwood Suite, City Chambers - for staff in Financial Services, the Chief Executive's Department and City Property (Glasgow) LLP.

Health and Wellbeing Roadshow success

The roadshows provided staff with the opportunity to access key information from a range of awareness stalls from our external partners with leaflets and advice on all things Health and Wellbeing. This included information from PAM ASSIST, our Employee Assistance provider, the benefits of joining the Glasgow Credit Union, cost of living information, Menopause advice as well as free back, neck and shoulder massages and the opportunity to make a healthy drink on the smoothie bike.

Feedback from the roadshows was positive - you can read what staff said below

"I found the roadshow informative with a bit of fun thrown in. I collected reading material on mental and physical health as well as some freebies that were available. I found out more about the £10 a month gym membership, where I can get support for my arthritis and details on having a trial session on an electric bike. I really enjoyed the free neck and shoulder massage. Overall, I would recommend going along to these." 

"The health and wellbeing roadshow was a worthwhile event as there was a wide variety of stalls with information ranging from money management advice to Glasgow Life who were promoting the benefits staff can receive as a member and details of activities in your local area. And for a bit of fun there was a smoothie bike where you could use pedal power to make a delicious smoothie, which I did, and it was lovely!"

Smoothie making

Julie Shields, Senior HR Officer, Strategic HR said: "It was great to hear the positive feedback from staff who attended the roadshows, and many took leaflets to share with their colleagues who were unable to attend. We would encourage staff to come along and benefit from hearing first-hand what health and wellbeing support is available to them by speaking to the experts or browsing through the information available at the stalls. We plan to hold more roadshows in the new year, so we look forward to seeing you there."

For more information on the range of health and wellbeing support and resources available to all staff visit Workforce Wellbeing Support.

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Last modified on 06 September 2024

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